Golden Touch Spa FAQ’s – Barbados
Loyalty Point Rewards
|10||Free: Paraffin (ID: par1)|
|15||Free: Inner Thighs (ID: Wax 15)|
|17||Free: Lip (ID: Wax 2)|
|25||Free: Feet-Soak off/gel polish removal (ID: Nail 18)|
|25||Free: Hands Soak off/ Gel Polish Removal (ID: Nail 8)|
|25||Free: Sides of face (ID: Wax 4)|
|25||Free: Sides of Neck (ID: Wax 5)|
|25||Free: Back of Neck (ID: Wax 6)|
|27||Free: Normal Polish (Essie/Jessica)-Hands (ID: Nail 15)|
|27||Free: Normal Polish (Essie/Jessica)-Feet (ID: Nail 16)|
|27||Free: Brow Shaping (ID: Wax 1)|
|30||Free: Chin wax (ID: Wax 3)|
|30||Free: Abdominal (ID: Wax 14)|
|40||Free: Under Arms (ID: Wax 7)|
|40||Free: Chin wax (ID: Wax 3)|
|55||Free: Gel Polish Feet (ID: Nail 14)|
|55||Free: Gel Polish Hands (ID: Nail 7)|
|55||Free: Half Arms (ID: Wax 8)|
|60||Free: Basic Manicure (ID: Nail 1)|
|70||Free: Spa Manicure (ID: Nail 3)|
|70||Free: Gel Polish Manicure (ID: Nail 5)|
|70||Free: Bikini Wax (ID: Wax 13)|
|75||Free: Half Legs (ID: Wax 10)|
|75||Free: Full Arms (ID: Wax 9)|
|77||Free: Eye contour express (ID: Adult facial 4)|
|90||Free: Pedicure Basic (ID: Nail 2)|
|90||Free: Chest or Back (ID: Wax 12)|
|95||Free: Pediflex Pedicure (ID: Nail 9)|
|95||Free: Semi Brazillian (ID: Wax 16)|
|100||Free: Gel Polish Pedicure (ID: Nail 6)|
|105||Free: Body Exfoliation (ID: Body 1)|
|105||Free: Morinda Massage (ID: Massage 1)|
|110||Free: Gly/salc acid professional peel (ID: Adult Facial 3)|
|110||Free: Spa Pedicure (ID: Nail 4)|
|120||Free: Brazillian (ID: Wax 17)|
|120||Free: Full Legs (ID: Wax 11)|
|140||Free: Basic Nail Combo (ID: Combo 1)|
|145||Free: Vanilla Lavender Scrub and Wrap (ID: Body 2)|
|155||Free: Swedish Massage (ID: Massage 2)|
|160||Free: Gel Nail Combo (ID: Combo 2)|
|165||Free: Sensitive skin professional treatment (ID: Adult Facial 2)|
|165||Free: New sothys european facial (ID: Adult Facial 1)|
|175||Free: Eye contour with sothys facial (ID: Adult facial 5)|
|180||Free: Hot Stone Massage (ID: Massage 4)|
|180||Free: Deluxe Nail Combo (ID: Combo 3)|
|200||Free: Deep Tissue (ID: Massage 3)|
|235||Free: Energizing intensive deep cleansing (ID: Adult facial 6)|
We strive to give you our very best in order to enhance your spa experience with us. We adhere to certain policies to benefit you, and create a harmonious environment where our therapists can focus on your needs. We know you will have a pleasant experience with us as we strive to exceed your expectations!
Arrive 10 minutes prior to your first treatment to allow ample time to check-in and prepare for your treatment. Arriving late will simply limit the time for your treatment, reducing its effectiveness and your pleasure.
If arrival is delayed we will make every effort to accommodate your appointment once this occurs within 14 minutes of the scheduled appointment time and it does not affect the other appointment bookings. After the 14 minute grace period a late fee of $20 will incur. Please be informed that we would also have to confirm if the appointment can still be kept in order to not affect the other appointment bookings for other customers. Last minute changes to appointments will be honored only if a service appointment is available for a later time in the day (of your appointment) and other guests are not inconvenienced.
Visitors Cancellation And No Show Policy
Guests who book appointments and cannot join us for their scheduled reservation are granted full credit at the spa if they provide a 48-hour notice. We do not provide refunds for cancelled/ no show appointments. Spa packages, multiple service reservations, no show, or for parties of three or more are charged at full value for cancellation without appropriate notice. Last minute changes to appointments will be honored only if the service time is available and other guests are not inconvenienced. Last minute cancellations (4 hours prior to your appointment) will be charged 50% of the service value and are not refundable or available for spa credit. All service sales, retail sales and gift certificate sales are final, with no refunds. If you do not wish to redeem a gift certificate then you can use it as a spa credit towards retail items. If appointment made to redeem a gift certificate is not cancelled or rescheduled within the reasonable times as stated in the policies above, we will be unable to redeem your certificate. We understand life happens but we also appreciate your cooperation.
Payments & Gratuity
The Spa accepts cash, and card payments via MasterCard, Visa and Carifs as payment. All gratuities may be paid directly to the esthetician/clinician in cash. We proudly recruit and train our staff to be the most qualified spa professionals in the industry. Our recommended standard gratuity for spa treatments is 15%.
Please notify our spa consultant before reserving your treatments if you have high blood pressure, special physical concerns, diabetes, or in case of pregnancy. All spa guests will be asked to complete a brief questionnaire upon check-in, designed with your well being in mind.
Spa guests must be 18 years of age unless receiving a treatments with the approval or accompaniment of an adult.
As a courtesy to other guests, please maintain a quiet level of conversation. Cell phones and pagers must be turned off when entering the spa.
If you are a recipient of a donated or auctioned gift certificate, please give our receptionist the certificate number to book your appointment. Donation certificates are non-transferable, and expiration dates may not be changed or extended. If appointment made to redeem your spa gift certificate is not cancelled, at least 48 hours in advance, your spa treatments and your spa gift certificate will be forfeited.
We are unable to accommodate visitors accompanying clients in the treatment area of the spa including those complying with our age restriction policy. All non-clients must remain in the waiting lounge.
For those customers redeeming gift cards, please be advised that in order to redeem the cash value on the gift card or the treatment on the gift card, the card must be presented to reception. At the back of the card the following disclaimer is noted:
“This card can be used for purchases at Golden Touch Spa Barbados . Protect this card and treat it as you would cash. Lost, stolen or damaged cards will be charged a replacement fee of $25.00. This card cannot be redeemed for cash or refundable on remaining balance. Expired cards will incur a renewal fee. Appointments only.”
Clients Right To Know
We strive to exceed our clients needs. We believe that advising our clients of the products best suited for them is as essential as the service we perform. Therefore, our client’s right to know policy advises each client on the products and techniques best suited for the client to maximize the benefits of their service.
While we will make every effort to meet your requests, we cannot guarantee a specific therapist or gender. All therapists are trained in both treatment and draping protocols to ensure your comfort at all times.
Prices Subject To Change
We are constantly expanding our services to bring you the latest and the greatest. Although we make every effort to keep our website and spa menu updated, please note that the prices and services are subject to change at any time. We love having you as our client, but we do reserve the right to refuse service at any time, to anyone, for any reason.